Using the sizzling selling with J2534, we received many feedbacks from clients. Several users got issues once they install the software package, to the comfort of users, we organize the frequent inquiries and solutions as following. Hope can help you.
Q1: Why I set up the Multidiag software program, the computer notices me having a virus?
A1: This is a false positive and it is due to the computer software containing the application file. So before setup the gadget software program, be sure disable/uninstall anti-virus software or install a extra reliable free virus scanner.
Q2: Why the software program fail to function with my laptop or computer?
A2: The device software demands running under windows XP. Otherwise the gadget software package and system is often broken or don't function.
Q3: Do I have to have password when working with this universal auto diagnostic tool?
A3: Yes. Any time you install the software, it will offer you a code. Make sure you send this code to us then we will send you activation code. Make sure you be sure to set the VCI to A070026.
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